Sagar's Headshot

Sagar B R

Hello | Hallo | नमस्ते | Bonjour | Ciao | こんにちは I Howdy | Hiya
This is Sagar B R

I’m an experienced Tech Project Manager specializing in Servant Leadership within the SaaS industry. With 4+ years of experience, I manage complex projects, optimize resources, and drive Agile initiatives to improve processes while engaging with diverse stakeholders, contributing to success in both consumer and enterprise markets.

Passionate about Human-Computer Interaction, product management, and problem-solving, I approach challenges through collaboration and a user-centered mindset. I focus on delivering meaningful impact by integrating teamwork, curiosity, and a user-focused approach.

I excel in both top-down and bottom-up communication, working effectively with all levels. My goal is to deliver products efficiently, with end-to-end ownership, adding value at every stage while meeting the needs of all users, including the most basic.

About Me

My Background:
My multilingual and multicultural background makes me adaptable, versatile, and collaborative. I’m always seeking to learn and apply new tools that enhance productivity and create value. Outside of work, I enjoy hot coffee & cold beer.

Philosophy and Approach

Guiding Principles:
I believe in combining curiosity, collaboration, and continuous improvement to achieve meaningful outcomes. My philosophy revolves around maintaining a balance between analytical rigor and creative problem-solving.

Approach:
Every challenge presents an opportunity to grow. I focus on breaking complex problems into manageable steps while staying adaptable and user-focused. For me, success is about fostering teamwork and creating sustainable, impactful solutions.

My main skills & Core values


Every person is known for some of their skills and abilities. Here are some of mine. Important ones!

Polyglot Corner

English, Hindi, Deutsch, Kannada

Programming Languages

Java, Python, Javascript

Databases

MySQL, MongoDB, PostgreSQL

Tools

Postman, JIRA, Confluence, Site24x7, New Relic, Appscripts, Looker Studio, BigQuery, PMA, Figma, Wetty, PowerBI

Project & Growth Leadership

I empower teams to build strong relationships and drive impactful decisions by aligning with tech and business goals. I focus on delivering projects on time and efficiently through active involvement in tech discussions, implementations, and facilitation.

Team Processes & Structure

I work closely with tech and engineering leaders to design flexible workflows that align with organizational culture, ensuring every team member has the clarity and support necessary to contribute effectively.

Test-Driven Approach

Prioritize quality over quantity with a test-driven approach and automation, delivering reliable, user-friendly experiences for all users.

Empowerment

As a servant leader, I prioritize continuous learning in SDLC, STLC, Product, and Project Management cycles, adding value at every stage with a focus on growth and innovation.

Neutrality

I balance team needs with Program Increment goals, fostering collaboration to achieve shared objectives.

Sustainable Solutions

I create tools that help make data-driven decisions and automate tasks, saving time and reducing manual effort while supporting SDLC and business operations.

A mixed assortment of projects

Potato Project Image

Potato (Over-The-Air Transactions Orchestrator)

My most expansive project to date, POTATO, is a secure, in-house payment orchestration solution designed for seamless automated fueling. Built on Camunda and Spring Boot, it can process real-time transactions for over 10,000 users per minute, ensuring reliability and efficiency.

Additional Key Contributions

  • Implemented Workplace Search, boosting DAU by 14%, improving retention to 71%, and optimizing click position to 1.7.
  • Migrated ETL to no-code platform, streamlining reports on bug SLAs, sprint velocity, and more.
  • Created Status Page Glossary and automated email alerts for API issues, enabling self-service.
  • Migrated data center from Singapore to Mumbai, reducing costs by 10%, cutting API P90 latency by 100 ms, and ensuring zero P0 issues.
  • Implemented Stark alerting, reducing change management issues from 21% to 9%, improving issue detection and client responsiveness.
  • Led Mission Sanity, improving on-call efficiency by reducing irrelevant alerts.

Resources

Here are some highlights that showcase achievements, collaborations, and memorable moments.

Achievement 1

Rockstar Award Recipient

Achievement 2

Shell App’s Malaysia Launch Award

Get in touch


I love having conversations, especially about philosophy, history, and football stories! I enjoy meeting new people, trying different foods, and exploring new languages and cultures. On weekends, you’ll often find me playing soccer, listening to music, or having fun with humor whether it's puns or deep talks about the Avengers or the classic debate of whether beer is better than coffee.

  • Email

    sagar.br0510@gmail.com
  • Phone

    (+91) 8088538456
  • Social